CompTIA A+

CompTIA A+

Course Hours: 
Course Type: 
Mentor Supported
  • Description
  • Objectives
  • Outline
  • Materials
  • Certification
  • Approvals
  • System Requirements
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We offer you the most effective way to earn your CompTIA A+ certification. CompTIA A+ is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers. Two exams are necessary to be certified: exam 220-1001 and 220-1002.

CompTIA A+ 220-1001 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking. CompTIA A+ 220-1002 covers the skills required to install and configure PC operating systems, as well as software troubleshooting.

This course includes access to a hands-on Practice-Lab which will allow candidates to have training in the practical application of the course concepts without having to buy any additional software and will prepare them for success on the certification exam.

Prerequisite(s): Students should have basic keyboarding and computer skills, and be comfortable navigating the internet.


By the end of this course, you will be able to:

  • Identify the basics of PC Hardware, configurations and wireless networks
  • Recall the steps for troubleshooting hardware, including mobile devices, printers and networking
  • Recognize the steps for installing and configuring operating systems and software
  • List ways to work with network services and operational procedures
  • Identify security concepts and technologies

CompTIA A+ 220-1001 Module 1
PC Hardware

  • Motherboards, Processors, and Memory
  • Identifying Motherboard Components
  • Purposes of Processors
  • Memory Terms
  • Cooling Systems
  • Installing and Configuring Expansion Cards
  • Understanding Storage Devices
  • Understanding Power Supplies

CompTIA A+ 220-1001 Module 2
Peripherals, Expansion, and Custom Configurations

  • Peripherals and Expansions
  • Installing and Configuring Expansion Cards
  • Connectors and Cables
  • Input Devices
  • Multimedia Input Devices
  • Output Devices
  • Understanding Display Types
  • Videos Standards
  • Network-Attached Storage Devices

CompTIA A+ 220-1001 Module 3
Printers and Networking Fundamentals

  • Understanding Print Technologies and Imaging Processes
  • Virtual Printers
  • 3D Printers
  • Installing and Maintaining Printers
  • Understanding Networking Principles
  • Identifying Common Network Hardware

CompTIA A+ 220-1001 Module 4
TCP/IP, Wireless and SOHO Networks

  • Understanding TCP/IP
  • TCP/IP Structure
  • IP Addressing
  • Understanding Wireless Networks
  • 802.11 Networking Standards
  • 802.11 Devices
  • Wireless Encryption Methods
  • Installing and Configuring SOHO Networks
  • Configuring a Wireless Router

CompTIA A+ 220-1001 Module 5
Network Services, Virtualization, and Laptops

  • Understanding Network Services
  • Virtualization
  • Cloud Computing
  • Installing the OS
  • Working with Laptops
  • Input Devices
  • Internal Expansion
  • Laptop Displays
  • External Peripherals

CompTIA A+ 220-1001 Module 6
Mobile Devices, Connectivity, and Synchronization

  • Understanding Mobile Devices
  • Smartphones
  • E-Readers
  • GPS
  • Understanding Network Connectivity and Email
  • Configuring Mobile Device Synchronization

CompTIA A+ 220-1001 Module 7
Hardware and Network Troubleshooting

  • Troubleshooting Best Practice Methodology
  • Theories
  • Troubleshooting Core Hardware Issues
  • Troubleshooting Storage and Video Problems
  • Troubleshooting Common Mobile Device Issues
  • Troubleshooting Printer Problems
  • Troubleshooting Networking Problems

Outline: A+ 220-1002

CompTIA A+ 220-1002 Module 8
Operating System Administration

  • Understanding Operating Systems
  • Operating System Terms and Concepts
  • Going Virtual
  • Control Panel
  • Computer Management
  • Window System Configuration Tools
  • Administration Tools
  • Disk Management
  • Virtual Memory

CompTIA A+ 220-1002 Module 9
Working with Windows 8/8.1 and 10

  • Installing Windows 10
  • Windows Applications
  • Networking in Windows 10
  • Windows Editions
  • Installing Windows 8
  • Windows 8 Boot Methods

CompTIA A+ 220-1002 Module 10
Working with Windows 7, macOS, and Linux

  • Installing Windows 7
  • Booting Windows 7
  • Windows 7 Features
  • Windows 7 Control Panel Utilities
  • Tools and Features of macOS and Linux
  • Basic Linux Commands

CompTIA A+ 220-1002 Module 11
Scripting and Remote Access and Security Concepts

  • Scripting
  • Visual Basic Scripts
  • Remote Access
  • Virtual Network Computing
  • Physical Security Concepts
  • Logical Security
  • Network Policies
  • Common Software Threats

CompTIA A+ 220-1002 Module 12
Securing Operating Systems and Troubleshooting

  • Workstation Security Best Practices
  • Working with Windows OS Security Settings
  • Mobile Device Security
  • Troubleshooting Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Troubleshooting Mobile Issues
  • Troubleshooting Mobile Security Issues

CompTIA A+ 220-1002 Module 13
Documentation, Professionalism, Safety, and Environmental Concerns

  • Documentation and Change Management
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism
  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy

**Outlines are subject to change, as courses and materials are updated.**

Ed4Career is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.

The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!

Upon successful completion of this course, students will be prepared to sit for the CompTIA A+ 220-1001 & 220-1002 certification exams.

**Certification exams are not included in the cost of the course.**

 International Association for Continuing Education and Training (IACET)

Ed4Career has been approved as an Accredited Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, Ed4Career has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of the Accredited Provider status, Ed4Career is authorized to offer IACET CEUs for courses and programs that qualify under the ANSI/IACET Standard.

The Continuing Education Unit (CEU) was created by IACET as a measurement of continuing education. One (1) IACET CEU is equal to ten (10) contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. Under IACET's care, the IACET CEU has evolved from a quantitative measure to a hallmark of quality training and instruction. For more information on IACET, visit

Internet Connection

  • Broadband or High-Speed - DSL, Cable, and Wireless Connections

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.

Hardware Requirements

  • Processor - 2GHz Processor or Higher
  • Memory - 1 GB RAM Minimum Recommended


PC Software Requirements

  • Operating Systems - Windows 7 or higher
  • Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers - Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • QuickTime, Windows Media Player &/or Real Player


MAC Software Requirements

  • Operating Systems - Mac OS x 10 or higher with Windows
  • Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers- Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • Apple QuickTime Media Player